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   Suppotr/FAQ- Digital Photo Printing Software

Is your online order form secure?

Yes, it is 100% secure.

Do I have to pay for the upgrades?

No!All upgrades are free to registered PhotoCool users.

Is tech support free?

Yes! It's free for all.

How much is it?

PhotoCool costs only $29.95 for the option of email registration.

Do I need to uninstall the version I have before installing a new version ?

No, just install over the original version.

How to uninstall PhotoCool? ?

Uninstalling is easy. Uninstalling utility can be started through either of the following ways:
1. Start -> programs -> PhotoCool -> Uninstall
2. Start -> Settings -> control Panel -> Add/Remove Programs
Choose "PhotoCool" and click "Add/Remove" button.

How to buy PhotoCool?

Click here to purchase online.

How to register PhotoCool ?

After purchase,you will receive an email containing Registeration Code .
For example:

If you received Registeration Code as following:


You should type your name in Name field and type 1234567890ABCDEF in Registeration Code field.

How to update PhotoCool?

For the moment PhotoCool does not support smart update,we can email to you about new version information,and you can download it via our website.

How to make passport photo and printing?

Click here.

How to add frames to my photos?

Click here.

How to print photos in 3.5x5,4x6,5x7 and 8x10?

Click here.

How to make contact sheets?

Click here.

How to remove red eye in my photos?

Click here.

What file formats it supports?

It supports popular image formats (GIF, BMP, JPG,TGA,TIFF,PCX, PNG,MNG,WMF, EMF, ICO) .

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